Please call our billing department at 1-484-353-6661.
Please be sure you have your statement and credit card available.
Insured Patients are Billed Deductibles, Co‐Insurance and Co‐Payments as Required by their Insurance Provider.
Most insurance providers require Principle to bill patients for any applicable deductible, co‐insurance and co‐payment amounts, as reflected on explanations of benefits (“EOBs”) or similar statements furnished by the insurer. These amounts are determined by your insurer, not by Principle.
When Principle is not contracted with an insurance plan, we will typically bill patients for the amount designated by their plan as the patient’s responsibility, including any balance remaining on the bill if the insurer pays less than the “usual and customary,” “reasonable,” or “allowable” charge (collectively the “Allowable Charge”) for the services provided. The Allowable Charge will be determined by your insurer on the EOB. If the full Allowable Charge is paid to Principle by the insurer, patients will not be billed by Principle.
Services performed for Workers’ Compensation patients will be billed directly to Workers’ Compensation Plans at our standard rates or as negotiated between Principle and such plans. There is generally no patient responsibility in these circumstances.
Insurance Payments Made Directly to Patients
Some insurers may send the insurance payment directly to patients. Patients that receive a check for services are responsible for forwarding this payment to Principle Labs. Please write on the back of the check “Pay to Principle Labs,” include a signature and mail to the address below:
Principle Labs, LLC
2550 Brodhead Road
Bethlehem, PA 18020
If patients do not forward the payments to Principle, Principle may send these patients to an outside collection agency.